Attachment 1 - Appendix

Attachment A: Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for Metro Council adoption | September 2026 SHS Regional Policy Oversight Committee Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for Metro Council adoption This appendix document provides a high-level overview of supporting information for each Goal, Key Performance Indicator (KPI) and Key Environmental Indicator (KEI). A reference table for the Positive Destinations category is also included at the end of the document. This appendix was updated following the Committee’s passed amendments to the final Goals, KPIs and KEIs on September 9, 2026. Goals Goal 1: Reduce the length of time people experience homelessness. Outcome: Reduce the average length of time people are enrolled in a homeless program (outreach and shelter). What is measured Additional information The number of days enrolled in a homeless program reduces. Includes Emergency Shelter and Street Outreach. Goal 2: Increase efficiency and effectiveness in housing placements and service connections. Outcome (2a): Increase percentage of households exiting shelter programs who achieve a positive destination. What is measured Additional information The number of households exiting shelter to positive destination increases. Includes Emergency Shelter and Transitional Housing. Full list of positive destinations included below. Outcome (2b): Reduce the median length of time from household enrollment in a housing program to housing placement. What is measured Additional information The number of days from enrollment to housing reduces. Measured by Permanent Supportive Housing and Rapid Re-housing. SHS RPOC | Page 2 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 Goal 3: Ensure housing stability and retention for people placed in housing. Outcome (3a): 85% or more of households housed through Permanent Supportive Housing, Rapid Rehousing and Housing with Services remain housed at 12 and 24 months. What is measured Additional information Exit Destination is blank, or Exit Destination is a Permanent Housing Destination This goal tracks retention for only SHS funded programs. This is measured differently than the federal housing retention system performance measure as Metro does not currently have access to comprehensive system-wide data for placements made outside of SHS funding. Outcome (3b): The rate of return to homelessness from Permanent Supportive Housing, Rapid Rehousing and Housing with Services will not exceed 15% within 12 months. What is measured Additional information Exit Destination is a Homeless Destination This goal tracks retention for only SHS funded programs. This is measured differently than the federal housing retention system performance measure as Metro does not currently have access to comprehensive system-wide data for returns to homeless captured outside of SHS funding. SHS RPOC | Page 3 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 Key Performance Indicators (KPIs) 1: Homeless prevention interventions Intervention areas: Eviction Prevention What is measured Data disaggregation Additional information Number of households (specific to a subset of Population B, who are housed) served with Homeless Prevention • Populations served (families, seniors, veterans, etc.) • Race/ethnicity • Other client characteristics Homeless prevention includes all homelessness prevention services. 2: Shelter utilization rates Intervention areas: Emergency Shelter What is measured Data disaggregation Additional information Individuals served relative to total shelter capacity N/A Emergency Shelter only. 3: Exits from emergency shelter or transition housing to permanent housing destinations Intervention areas: Emergency Shelter; Transitional Housing What is measured Data disaggregation Additional information Number of households with Permanent Housing destinations at exit from shelter • Populations served (families, seniors, veterans, etc.) • Race/ethnicity • Emergency Shelter and Transitional Housing • Other client characteristics Full list of permanent destinations below. 4: Exits from emergency shelter or transition housing to other positive destinations Intervention areas: Emergency Shelter; Transitional Housing What is measured Data disaggregation Additional information Number of households with Temporary Housing, Institutional*, and Safe Haven destinations at exit from shelter (* Does not include incarceration) • Populations served (families, seniors, veterans, etc.) • Race/Ethnicity • Emergency Shelter and Transitional Housing • Other client Full list of positive destinations below. SHS RPOC | Page 4 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 characteristics 5: Permanent and rapid re-housing placements Intervention areas: Permanent Supportive Housing; Rapid Re-Housing; Other Permanent Housing Programs What is measured Data disaggregation Additional information Number of households newly placed into housing and previously placed into housing but still active in the program • Populations served (families, seniors, veterans, etc.) • Race/ethnicity • Prior living situation, such as unsheltered • Length of time in SHS housing • Newly placed and still active This measure will highlight households actively receiving SHS assistance. 6: Permanent and rapid re-housing retention rates Intervention areas: Permanent Supportive Housing; Rapid Re-Housing; Other Permanent Housing Programs What is measured Data disaggregation Additional information Number of households placed into housing, and who have remained housed at 12 and 24 months after placement, relative to the number of households placed into housing • Populations served (families, seniors, veterans, etc.) • Race/ethnicity • Prior living situation, such as unsheltered • Other client characteristics • Length of time in housing funded by SHS This is measured differently than the federal housing retention system performance measure as Metro does not have access to comprehensive system-wide data for outcomes occurring outside of SHS funding. 7: Street outreach outcomes Intervention areas: Street outreach What is measured Data disaggregation Additional information This KPI was amended by the Committee from “Street Outreach Engagement” to “Street outreach outcomes.” Metro will provide updated measurement information for this amended KPI TBD TBD SHS RPOC | Page 5 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 following additional staff analysis and coordination with Clackamas, Multnomah and Washington Counties. 8: Regional data coordination and alignment Intervention areas: Regional system health What is measured Data disaggregation Additional information Consistent data collection, reporting, methodologies and definitions N/A This data will be captured in a regional dashboard tracking progress toward all SHS regional goals and key performance indicators to be updated quarterly. 9: Regional coordination and alignment with cities Intervention areas: Regional system health What is measured Data disaggregation Additional information Number of staff-to-staff coordination meetings among Metro, counties, and cities. N/A This will include the identification and mapping of existing coordination structures among counties and cities. Measurements and reporting for this KPI may evolve over time depending on need. SHS RPOC | Page 6 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 Key Environmental Indicators (KEIs) 1: Total number of evictions Context: System inflow; eviction prevention resources needed What is measured Data disaggregation Data source Number of evictions in Clackamas, Multnomah and Washington County TBD Evicted in Oregon data 2: Total number of people and/or households experiencing homelessness Context: System inflow and outflow What is measured Data disaggregation Data source Total people and households experiencing homelessness across the regional homeless services system • Unsheltered and Sheltered County; each county uses slightly different processes for producing this information. 3: Number of people and/or households experiencing homelessness with specialized needs Context: System inflow and outflow; need for supportive housing What is measured Data disaggregation Data source Number of people and/or households experiencing homelessness with specialized needs (e.g. older adults (65+), people with disabilities, people with substance use disorders, people with severe mental health concerns) * See “What is measured” for example data disaggregation categories HMIS and/or HealthShare and Counties per data sharing agreements. Combined data set from Multnomah County HMIS export and HealthShare Medicaid Claims data. This KEI is in alignment with Multnomah County and City of Portland’s Homeless Response Action Plan KPI, “Intersection of Behavioral Health & Housing Retention.” SHS RPOC | Page 7 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 4: Median length of time experiencing homelessness by self-report Context: System inflow and outflow What is measured Data disaggregation Data source Median length of time people across the homeless services system have been experiencing homelessness N/A County. This uses the HMIS data element “Approximate date this episode of homelessness started.” 5: Vacancy rates Context: Vacant housing units relative to the overall stock of housing; Housing affordability and need; System inflow and outflow What is measured Data disaggregation Data source Vacant housing units relative to the overall stock of housing N/A American Community Survey, U.S. Census Bureau 6: Median rents Context: Housing affordability and need; System inflow and outflow What is measured Data disaggregation Data source Median monthly rent cost across the Metro jurisdiction N/A Zillow; Observed Rent Index 7: Construction rates Context: Housing need; System inflow and outflow What is measured Data disaggregation Data source Number of new permits issued for residential construction across the Metro jurisdiction N/A Building Permits Survey, U.S. Census Bureau 8: Median income Context: Housing affordability and need What is measured Data disaggregation Data source Median income earned by people across the Metro jurisdiction N/A American Community Survey, U.S. Census Bureau SHS RPOC | Page 8 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 9: Housing burden Context: Housing affordability and need What is measured Data disaggregation Data source Median rent cost as a share of median income across the Metro jurisdiction N/A American Community Survey, U.S. Census Bureau 10: Service provider turnover intentions Context: SHS workforce retention and system health What is measured Data disaggregation Data source This KEI was amended by the Committee from “Service provide turnover intentions” to “SHS-funded staff turnover intentions. outreach outcomes.” Metro will provide updated measurement information for this amended KEI following additional staff analysis and coordination with Clackamas, Multnomah and Washington Counties. TBD Metro-collected data through the regional SHS staff wage and demographics survey which includes an individual staff survey component. This survey is currently scheduled every two years per guidance issued by the former Tri-County Planning Body; the next survey is scheduled for summer 2027. SHS RPOC | Page 9 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 11: State and federal funding related to homeless services Context: Overall funding landscape What is measured Data disaggregation Data source State and federal funding changes This KEI will be reported annually to align with annual state and federal budget cycles. N/A Metro-collected data aggregated from multiple publicly accessible sources, including but not limited to: • Housing and Urban Development (e.g. Continuum of Care, Emergency Solutions Grant, Community Development Block Grant, Public Housing, others) • Health and Human Services Department, including Medicaid and Substance Abuse & Mental Health Services Administration programs • Department of Veterans Affairs • Department of Agriculture (e.g. Supplemental Nutrition Assistance Program) SHS RPOC | Page 10 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 Reference table: Positive destinations The table below identifies which exit destinations are considered positive destinations for each program type. A “Yes” indicates the destination is categorized as a positive destination for that program type. A “No” indicates that the destination is not categorized as a positive destination for that program type. Destination Outreach Shelter Homeless situations Place not meant for habitation (e.g., a vehicle, an abandoned building, bus/train/subway/airport or anywhere outside) No No Emergency shelter, including hotel or motel paid for with emergency shelter voucher, Host Home shelter Yes No Safe Haven Yes Yes Institutional situations Foster care home or foster care group home Yes Yes Hospital or other residential non-psychiatric medical facility Excluded from calculation Excluded from calculation Jail, prison, or juvenile detention facility No No Long-term care facility or nursing home Yes Yes Psychiatric hospital or other psychiatric facility Yes Yes Substance abuse treatment facility or detox center Yes Yes Temporary housing situations Transitional Housing for homeless persons (includes homeless youth) Yes Yes Residential project or halfway house with no homeless criteria Yes Yes Hotel or motel paid for without emergency shelter voucher Yes Yes Host home (non-crisis) Yes Yes Staying or living with family, temporary tenure (e.g., room, apartment, or house) Yes Yes Staying or living with friends, temporary tenure (e.g., room, apartment, or house) Yes Yes Moved from one Housing Opportunities for Persons With AIDS (HOPWA) funded project to HOPWA transitional housing Yes Yes SHS RPOC | Page 11 Appendix to Final Goals, Key Performance Indicators, and Key Environmental Indicators for vote | September 2026 Destination Outreach Shelter Permanent housing situations Staying or living with family, permanent tenure Yes Yes Staying or living with friends, permanent tenure Yes Yes Moved from one HOPWA funded project to HOPWA permanent housing Yes Yes Rental by client, no ongoing housing subsidy Yes Yes Rental by client, with ongoing housing subsidy Yes Yes Owned by client, with ongoing housing subsidy Yes Yes Owned by client, no ongoing housing subsidy Yes Yes Other No exit interview completed No No Other No No Deceased Excluded from calculation Excluded from calculation Client doesn’t know No No Client prefers not to answer No No Data not collected No No